PRIVACY POLICY

 

Effective Date: April 31, 2025

  1. Introduction
    The Cove values the privacy and security of our members and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services. By becoming a member or using our services, you agree to the practices described in this policy.
  2. Information We Collect
    We may collect the following types of personal information:
    Contact Information: Name, email address, phone number, and mailing address.
    Membership Details: Preferences, account information, and payment details.
    Child Information: Names, ages, and special needs for on-site childcare.
    Usage Data: Interactions with our website, app, or physical spaces.
    Wellness and Service Preferences: Information related to fitness, spa, and event participation.
  3. How We Use Your Information
    We use the information we collect to:
    – Provide and manage membership services and benefits.
    – Process payments and maintain member accounts.
    – Customize experiences, including wellness services, events, and childcare.
    – Communicate updates, special offers, and announcements.
    – Improve our facilities, services, and digital platforms.
    – Ensure safety and compliance with legal requirements.
  4. Information Sharing
    The Cove does not sell or share personal information for third-party marketing purposes. However, we may share information with:
    – Service providers that support our operations (e.g., childcare providers, event organizers).
    – Legal authorities if required by law.
  5. Data Security
    We implement industry-standard security measures to protect your information. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
  6. Your Choices and Rights
    – You may access, update, or delete your personal information by contacting us.
    – You can opt out of receiving promotional communications.
    – Parental or guardian consent is required for any information collected regarding children.
  7. Third-Party Links
    Our website or events may include links to third-party services. The Cove is not responsible for the privacy practices of these entities.
  8. Policy Updates
    This Privacy Policy may be updated from time to time. We will notify you of significant changes and update the “Effective Date” above.
  9. Contact Us
    If you have questions or concerns about this Privacy Policy, please contact us:
    Email: [Insert Email Address]
    Phone: [Insert Phone Number]
    Mailing Address: [Insert Mailing Address]

 

The Cove is committed to maintaining the trust and confidentiality of our members and their families. Thank you for being a part of our community!